Announcement We are thrilled to announce that in our ongoing efforts to provide you with the best possible service, our ticketing and knowledge base system will transition to the Freshworks platform.

The migration is scheduled for October 29, 2023.

It will include a new and improved user interface, a new knowledge center that matches our product flow, and an efficient ticketing system that lets you submit and track your requests in real-time.

To access our new Knowledge Center, visit us at support.dealhub.io.

Action Required - To begin, please register by clicking the login button located in the top right corner. Additionally, we have provided detailed instructions in the following guide if you require assistance with the registration procedure.

The process of submitting a ticket has mostly stayed the same. Same existing channels via email and web form:

• Via email - As before, simply email support@dealhub.io. This will create a ticket in our system, and you will be notified automatically with an ID and link to the ticket.
• Via a web form -You must log in first to our Knowledge Center at support.dealhub.io. Once logged in, you can easily submit tickets from the Knowledge Center and track their status.

Our goal is to provide you with the best service possible, and this move to Freshworks is a big step in that direction.

If you have any questions or concerns, please get in touch with our customer support team at support@dealhub.io, and we will be happy to assist you.

Introducing a new capability that seamlessly integrates product attributes into playbook questions to elevate your product selection process.
Until now, sellers could view the product attributes associated with each product during the product selection process. 

Now, we enhance this functionality by adding these attributes to the Product-Selected table.

Here's how it works: Administrators will define a playbook question with an ID that matches the product attribute name. Then, the system will automatically populate the playbook answer with the corresponding product attribute value. This enhancement supports all product attributes, including number, text, text list, and date.

This allows for a more streamlined and intuitive product selection process.

If you have any inquiries or would like additional information, please contact your Customer Success Manager.

DealHub now supports multi-value (Text List) as a new addition to the Product Attributes capability.

Effortlessly create product attributes with multiple values to describe and categorize your products more accurately.

Filter products based on multi-value product attributes to find what you are looking for quickly, streamline your selling process, and save you precious time.

Starting today, we are proud to announce support for the Partner API integration for HubSpot CRM!

With this new integration, you gain the power to seamlessly engage partnering sellers within your organization, ensuring a more unified and efficient sales process. We understand the critical role that partners play in your business, and this integration is designed to empower you and your partners for greater success.

Our Partner API integration not only streamlines collaboration but also harnesses the capabilities of Configure-Price-Quote (CPQ). This means you can now leverage DealHub CPQ features and functionalities to enhance your sales experience. Whether it's configuring complex solutions, generating accurate quotes, or expediting the sales cycle, CPQ has you covered.

Another capability that can help you establish a standardized sales process to improve consistency and alignment across your organization.

If you have any inquiries or would like additional information, please contact your Customer Success Manager.

Introducing Answer Referencing, our convenient new feature!
Designed to address the challenge of managing identical answers for multiple Playbook questions.

Currently, administrators have to set the same answer individually for each question, which may be time-consuming and repetitive. With Answer Referencing, admin users can create direct links between specific answers and other questions. Allows to easily update and manage answers across multiple questions simultaneously, making the Playbook management more efficient. 

Additionally, this feature is visible to sellers too! Ensure that when a seller changes a Playbook answer referenced elsewhere, all other answers using that reference will be automatically updated.

Upgrade your Playbook experience with the new Answer Referencing feature to simplify the process of managing answers for multiple questions.

Introducing a new email notification to quote owners! This new feature will send an email to the owner of a quote every time an approver clicks to approve the quote.
This new feature is designed to keep quote owners informed about the progress of their quotes.
To access this new notification, users should go to their user settings and select the notification preferences. From there, they can choose to subscribe to the new email notification for quote approvals. Once subscribed, they will receive an email notification every time an approver approves one of their quotes.

Exciting new capability! DealHub is now integrated with Slack to provide users with an efficient and effective way to manage their deals and keep track of important updates without switching back and forth between multiple platforms.

This seamless integration enables stakeholders to receive important DealHub notifications directly to Slack, such as proposal status updates, approval requests, DealTalk comments, and DealRoom updates.

These notifications are actionable! Allowing users to perform actions, approve or reject requests and reply to comments without leaving the Slack platform.
To make the experience even more personalized, DealHub also offers users to manage which notifications they want to receive. 

Feature: System Settings -> Integration For Slack

 🎉 DealHub CRM Card just got even better! Introducing the 'Approvals Dashboard' button - your view to approval workflow tracking.

🚀 With this latest upgrade, HubSpot users can now effortlessly connect to DealHub's Approvals Dashboard. Stay in the loop with your approval progress, all in one place.

🎯 Save time, streamline your workflow, and never miss a beat on your deals! Click the 'Approvals Dashboard' button today to experience the difference.

We are thrilled to announce the release of DealHub's CPQ updated new look & feel. We have invested much time and effort in developing this fresher design to enable you and your team to create complex quotes faster while enjoying an improved user experience.

To enjoy the new UI immediately, apply it from System Settings> General Settings.

If you have any inquiries or would like additional information, please contact your Customer Success Manager.

We are excited to announce the launch of our brand new CRM Card for DealHub Quotes- an innovative feature that will enhance your quoting experience within HubSpot CRM.

The DealHub Quotes CRM Card provides seamless integration with HubSpot, offering a powerful view within the HubSpot deal page, allowing you to track your DealHub quotes through quote snapshots.