Announcement We are thrilled to announce that in our ongoing efforts to provide you with the best possible service, our ticketing and knowledge base system will transition to the Freshworks platform.

The migration is scheduled for October 29, 2023.

It will include a new and improved user interface, a new knowledge center that matches our product flow, and an efficient ticketing system that lets you submit and track your requests in real-time.

To access our new Knowledge Center, visit us at support.dealhub.io.

Action Required - To begin, please register by clicking the login button located in the top right corner. Additionally, we have provided detailed instructions in the following guide if you require assistance with the registration procedure.

The process of submitting a ticket has mostly stayed the same. Same existing channels via email and web form:

• Via email - As before, simply email support@dealhub.io. This will create a ticket in our system, and you will be notified automatically with an ID and link to the ticket.
• Via a web form -You must log in first to our Knowledge Center at support.dealhub.io. Once logged in, you can easily submit tickets from the Knowledge Center and track their status.

Our goal is to provide you with the best service possible, and this move to Freshworks is a big step in that direction.

If you have any questions or concerns, please get in touch with our customer support team at support@dealhub.io, and we will be happy to assist you.